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Privacy Policy — 888sport: Your Data Protected

The 888sport handles your personal data with the utmost seriousness and in full compliance with the LGPD (General Data Protection Law — Law No. 13.709/2018). This policy clearly explains what we collect, why we collect it, and how you can exercise your rights as a data subject.

Last updated: January 2026
Language: Brazilian Portuguese
Applicable law: LGPD — Brazil
Full document
14 sections
covering collection, use, security and your rights

How 888sport protects your privacy

Six concrete commitments that guide how your data is handled

LGPD as legal basis

All data collected by 888sport has a legal basis defined under the LGPD — consent, contract performance, or legal obligation. You know why your data is being used before you ever provide it.

256-bit SSL Encryption

All communication between your device and 888sport's servers is protected by 256-bit SSL encryption — the same standard used by banks. Your financial and personal data is never transmitted in plain text.

Data used only for what's necessary

888sport collects only what is strictly necessary to provide contracted services, meet legal obligations, and improve your experience. No data is collected out of curiosity or convenience.

No sale of data to third parties

888sport does not sell, rent, or transfer your personal data to third parties for commercial purposes. Operational partners receive only the minimum data necessary to perform specific services, and are bound by confidentiality agreements.

Your rights, always within reach

You can access, correct, export, or request deletion of your data at any time through 888sport support. No unnecessary red tape — responses are delivered within 15 business days as required by the LGPD.

Transparent communication

If any security incident affecting your data occurs, you will be notified as required by the LGPD and ANPD (National Data Protection Authority) guidelines, with full transparency.

Your rights as a data subject at 888sport

The LGPD guarantees concrete rights — and 888sport honors every one of them

Right of Access
Request a copy of all personal data 888sport holds about you. We respond within 15 business days to your registered support email.
Right to Correction
Found incorrect information? You can request a correction at any time via live chat or email. We'll update it within the legal timeframe.
Right to Erasure
Request the deletion of your personal data. Data we are legally required to retain (such as financial records for tax purposes) is kept for the minimum period required by law.
Right to Data Portability
You can request your data in a structured format to transfer it to another service. 888sport provides an export in a compatible format upon request.
Right to Object
You can object to the use of your data for specific purposes — such as receiving marketing communications — at any time, with no penalty.
Right to Information
You may ask which third parties your data has been shared with, for what purposes, and for how long. 888sport responds with full transparency.

To exercise any of these rights, please get in touch: suporte@888sport-app.net or via 24h live chat.

This Privacy Policy describes how 888sport collects, uses, stores, shares, and protects your personal data. By creating an account or using any service on the platform, you confirm that you have read and understood this document. Questions? Contact support before proceeding.

1. Introduction and Data Controller

The 888sport is the controller of personal data collected through the platform available at 888sport-app.net, including all Sports Betting, slots, Live Casino, and poker sections. As the data controller, 888sport determines the purpose and means of processing, always in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).

This policy applies to all platform users in Brazil — whether new registrants, active users, or people simply browsing the site without an account. Some sections apply specifically to users with a registered account, such as those covering betting history and financial data.

The 888sport takes data protection seriously — not as a bureaucratic obligation, but as a core part of its value proposition for Brazilian users. A platform that doesn't protect your data doesn't deserve your trust, and that principle guides every privacy decision described here.


2. Personal Data We Collect

The 888sport collects only the data necessary to provide the contracted services, meet legal obligations, and improve the user experience. Collection is proportional — the more you use the platform, the more data is naturally generated through that use.

2.1 Data you provide directly

  • Registration data: full name, CPF, date of birth, gender (optional), full residential address, ZIP code.
  • Contact details: email address, mobile phone number.
  • Identity data (KYC): government-issued ID (RG or CNH), proof of address, selfie with document.
  • Financial data: chosen payment method (Pix key, tokenized card details, bank account details for TED).
  • Login credentials: email address and encrypted password (the password is never stored in plain text).
  • Communications: support chat content, emails sent to 888sport, and completed forms.

2.2 Data generated through platform use

  • Usage data: betting history, amounts wagered, results, selected markets, casino and poker history.
  • Transaction data: deposits, withdrawals, redeemed bonuses, dates and amounts for each transaction.
  • Technical data: IP address, device type, operating system, browser, screen resolution, configured language.
  • Browsing data: pages visited, session duration, clicks and interface interactions.
  • Approximate location data: derived from IP address for geographic eligibility verification.

The 888sport does not collect sensitive data categories such as racial origin, political opinions, religious beliefs, or biometric data beyond what is required for identity verification (KYC). The verification selfie is used solely to confirm identity and does not feed into facial recognition databases.


3. How We Collect Your Data

Data is collected in three main ways:

  • Directly by you: when you create an account, fill out forms, contact support, make deposits or withdrawals, or respond to satisfaction surveys.
  • Automatically through use: when you access the platform, your device transmits technical data such as your IP address and browser type. Cookies and similar technologies record browsing behavior and preferences — see section 10 for details.
  • From operational partners: payment processors such as Pix operators, card acquirers, and TED providers confirm transactions and may share data for financial reconciliation and fraud prevention purposes.

The 888sport does not purchase third-party data lists or collect data from social networks without the user's explicit consent.


4. Purpose of Data Processing

The 888sport uses your personal data for the following purposes:

  • Account creation and management: account registration, authentication, identity verification (KYC), and profile management.
  • Service delivery: process sports bets, live casino games, slots, and poker tables; process deposits via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED; process withdrawals and settle winnings.
  • Compliance with legal obligations: LGPD compliance, retention of financial records for tax obligations, anti-money laundering (Law No. 9,613/1998), and reporting to authorities when required by law.
  • Fraud prevention and security: detection of multiple accounts, abusive behavior, unauthorized access, and suspicious money laundering activity.
  • User support: handle support requests via chat and email, resolve disputes, and log interactions for staff training.
  • Marketing communications: sending promotions, newsletters, and notifications about relevant events — only with your consent and with the option to opt out at any time.
  • Platform improvement: aggregated and anonymized usage analysis to identify usability issues, measure performance, and develop new features.
  • Responsible gambling: monitoring of betting patterns to identify signs of problem behavior and trigger control tools where appropriate.

5. Legal Basis for Processing (LGPD)

Each data processing activity carried out by 888sport is grounded in a specific legal basis under the LGPD:

  • Contract performance (art. 7, V): processing bets, deposits, withdrawals, account management, and delivery of contracted services.
  • Legal obligation (art. 7, II): KYC verification, financial record retention, anti-money laundering compliance, and reporting to authorities.
  • Consent (Art. 7, I): sending marketing emails and promotional communications. You may withdraw consent at any time via the "Communication Preferences" menu or by contacting support.
  • Legitimate interest (art. 7, IX): fraud prevention, security analysis, platform improvement, and responsible gambling monitoring — always within the necessary and proportionate limits.

6. Data Sharing with Third Parties

The 888sport does not sell your data. Sharing occurs only in the situations below, with partners who sign confidentiality and data processing agreements:

6.1 Essential operational partners

  • Payment processors: Pix partners, credit/debit card acquirers, boleto bancário, PicPay, and Mercado Pago receive only the minimum data required to process transactions.
  • KYC verification providers: identity verification specialists receive documents and selfies solely for the purpose of confirming the user's identity.
  • Game providers: slots and live casino developers receive an anonymous session identifier — not the user's name or CPF — in order to deliver game content.
  • Infrastructure services: hosting and cloud computing providers process data under strict confidentiality and security agreements.
  • Customer support: help desk tools used by the 888sport support team have access limited to the data needed to resolve the specific request.

6.2 Legal authorities

The 888sport may disclose data to government, judicial, or regulatory authorities when required by law, court order, or financial crime investigation. In no case will disclosure go beyond what is strictly requested by the competent authority.

6.3 What we don't do

  • We do not sell data to advertisers or data brokers.
  • We do not share your betting history with employers or insurers.
  • We do not share contact details (email, phone number) with business partners for unsolicited marketing.

7. International Data Transfers

Some infrastructure and technology partners of 888sport operate servers outside Brazil. When your data is transferred to other countries, 888sport ensures that the transfer is covered by the safeguards set out in the LGPD:

  • Standard contractual clauses requiring a level of protection equivalent to that of the LGPD.
  • Partner compliance certifications with recognized international standards.
  • Data protection impact assessments conducted prior to engaging new international partners.

The 888sport does not transfer data to countries that do not offer an adequate level of protection, as assessed by the ANPD (National Data Protection Authority).


8. Data Security

The 888sport implements technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction:

8.1 Technical measures

  • Encryption in transit: 256-bit SSL/TLS encryption on all communications between your device and our servers.
  • Encryption at rest: sensitive data stored with AES-256 encryption.
  • Encrypted passwords: passwords are stored as bcrypt hashes — never in plain text. Not even the support team has access to your password.
  • Access control: principle of least privilege — each employee only accesses the data required for their specific role.
  • Access logs: all processing operations involving sensitive data are logged with a timestamp and the operator's identity.
  • Security testing: periodic penetration testing conducted by an independent specialized security firm.

8.2 Organizational measures

  • Mandatory LGPD training for all staff with access to user data.
  • Internal data access and use policy with penalties for non-compliance.
  • Security incident response plan, including a notification procedure for users and the ANPD as required by law.

No system is 100% immune to threats. If you suspect your account has been compromised, contact 888sport via 24h live chat to block access and investigate.


9. Data Retention and Deletion

The 888sport retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum periods required by law:

  • Registration and identity data (KYC): retained for as long as the account is active and for up to 5 years after closure, in compliance with anti-money laundering obligations.
  • Financial records (deposits, withdrawals, bets): retained for up to 5 years for tax and regulatory purposes, in accordance with the Brazilian Tax Code.
  • Communication logs (chats, support emails): retained for up to 2 years after account closure for dispute resolution purposes.
  • Browsing data and cookies: retained for a maximum of 13 months, in line with industry best practices.
  • Marketing data (consent): retained until consent is withdrawn by the user.

Once retention periods expire, data is securely deleted or anonymized so it can no longer be linked to any specific individual.


10. Cookies and Tracking Technologies

The 888sport uses cookies and similar technologies to ensure the platform functions correctly, personalize your experience, and analyze aggregated service usage.

10.1 Types of cookies used

  • Essential cookies: required for basic platform functionality — login session, bet slip, language preferences. Cannot be disabled without affecting platform use.
  • Analytical cookies: collect usage data in an aggregated and anonymized form to identify performance issues and measure feature effectiveness. Can be disabled.
  • Preference cookies: remember your personalized settings, such as interface theme and frequently used market filters. These can be disabled.
  • Marketing cookies: used only with explicit consent to personalize promotional communications. They can be disabled or declined on first access.

10.2 How to manage cookies

You can manage your cookie preferences at any time under "Privacy Settings" in your account, or through your browser settings. Blocking essential cookies may prevent the platform from functioning correctly — other cookie types can be disabled without significant impact on functionality.


11. Minors Under 18

The 888sport is a platform exclusively for users aged 18 and over. We do not intentionally collect data from minors. If we identify that an account was created by a minor, we immediately close the account, cancel all balances, and delete the data collected.

If you, as a legal guardian, discover that a minor has created an account on 888sport, please contact us immediately at suporte@888sport-app.net. We will handle the matter with priority and discretion.


12. How to Exercise Your LGPD Rights

To exercise any right granted by the LGPD — access, correction, deletion, portability, objection, or information about sharing — follow the steps below:

  1. Contact us by email at suporte@888sport-app.net or via 24h live chat on the platform.
  2. Please provide your full name, CPF, and the email address registered to your account.
  3. Clearly describe which right you wish to exercise and, where applicable, which specific data it concerns.
  4. The 888sport will respond within 15 business days, as required by the LGPD.

For complex requests, the deadline may be extended by an additional 15 business days, with prior notice explaining the reason. If you are not satisfied with the response, you may contact the ANPD (National Data Protection Authority) through the gov.br portal.

Exercising your privacy rights is free and carries no penalty for your account on 888sport. There is no charge to request access, correction, or deletion of your data.


13. Changes to this Privacy Policy

The 888sport may update this Privacy Policy periodically to reflect changes in Brazilian legislation, data processing practices, or the services offered. Any material change will be communicated at least 15 days in advance via registered email and/or in-platform notification.

The date of the last update is always shown at the top of this document. We recommend reviewing this policy periodically to stay informed about how your data is handled. Continued use of the platform after any changes take effect constitutes acceptance of the updated terms.


14. Contact, DPO and Data Protection Officer

The 888sport has appointed a Data Protection Officer (DPO) as required by the LGPD, responsible for overseeing the processing of personal data and serving as the communication channel between data subjects and the ANPD.

To contact the 888sport DPO or for any privacy and data protection inquiries:

  • Email: suporte@888sport-app.net (subject: "Data Protection / LGPD")
  • Live chat: available 24/7 on the platform — please mention that it is an LGPD request so it can be prioritized.

The 888sport is committed to responding to all data subject requests within the deadlines established by the LGPD and to providing clear, accessible information about the processing of your personal data.

Privacy Questions at 888sport

The most common questions about data and privacy, answered directly

No. 888sport does not sell, rent, or share your data with advertisers, data brokers, or any third party for commercial purposes. Data sharing occurs only with operational partners strictly necessary to deliver our services — such as Pix processors, card acquirers, and identity verification providers — and always under confidentiality agreements. Your contact details are never passed to third parties for marketing without your explicit consent. If you receive communications from 888sport you did not request, you can unsubscribe at any time via the unsubscribe link in any email or through the "Communication Preferences" menu in your account.

Yes. Your password is never stored in plain text — it is converted into a cryptographic hash (bcrypt) at the moment of registration. This means even 888sport's support team has no access to your actual password. As for banking details, your full credit card number is never stored on 888sport's servers — only a secure token provided by the payment processor. For Pix, only the registered Pix key (CPF or mobile number) is stored. All communications between your device and 888sport's servers are protected by 256-bit SSL/TLS — the same level used by banks. If you suspect unauthorized access, contact support via live chat for immediate account suspension.

You can request deletion of your data by emailing suporte@888sport-app.net with the subject line "LGPD Data Deletion", providing your full name, CPF, and registered email address. 888sport will respond within 15 business days. Please note that some data must be retained by law even after account closure — for example, financial records for tax purposes (up to 5 years) and KYC documents to comply with anti-money laundering legislation. In such cases, 888sport will inform you which data must be kept, for how long, and on what legal basis. All other data will be permanently deleted. If the account is still active, the data deletion process also entails account closure.

Yes, 888sport uses cookies. Some are essential to the platform's operation — such as those that keep your session logged in and save your bet slip — and cannot be disabled without affecting your experience. Other types — analytics, preference, and marketing cookies — can be turned off through your account's privacy settings or your browser settings. On your first visit, 888sport displays a cookie consent panel that lets you accept or decline each category. Marketing cookies are only activated with your explicit consent — the default setting is off. You can update your preferences at any time under "Privacy Settings" in your account.

888sport has a structured security incident response plan. In the event of an incident that could cause significant risk or harm to users, 888sport will notify the ANPD (National Data Protection Authority) and affected users within the timeframe required by the LGPD. The notification will include: a description of the nature of the affected data, the security measures in place to protect it, the risks associated with the incident, and the steps you can take to protect yourself. 888sport conducts regular penetration tests and security audits specifically to minimize the likelihood of an incident — but should one occur, transparency with users is a non-negotiable commitment.

Related documents

This policy is part of a set of documents governing the use of 888sport

Your Data, Your Rules

The LGPD ensures you have control over your personal data on 888sport. Access, correct, export, or request deletion at any time. 256-bit SSL encryption on all transactions. No data sold to third parties. To exercise your rights: suporte@888sport-app.net.

Responsible Gambling

Bet within your means. The 888sport offers deposit limits, session alerts, and self-exclusion. Prohibited for users under 18. If you need support: CVV 188 (24h, free of charge). View responsible gambling tools.

Your data protected. Your account secure. 888sport.

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Players must be 18 or over. T&Cs apply. Gamble responsibly.

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