888sport FAQ — Get Your Questions Answered

The account of 888sport becomes active right after email confirmation. You fill in the form, receive a verification link in your inbox — usually within 2 minutes — click it, and your account is ready to deposit and bet. If the confirmation email doesn't arrive, check your spam folder. If it's not there, the link can be resent through the registration flow. From start to finish, the average time from opening the form to having an active account is 3 to 5 minutes.

No. The policy at 888sport allows only one account per person. Using a third party's CPF — whether a family member, friend, or anyone else — to create additional accounts is a direct violation of the Terms and Conditions and may result in the permanent closure of all accounts involved, with all balances forfeited. The verification system detects multiple accounts linked to the same device, IP address, or personal data. If your account was closed in the past and you'd like to return to the platform, contact support to check whether reactivation is possible.

No. At the time of registration at 888sport, you just need to fill out the registration form with your personal details — full name, CPF, date of birth, phone number, email address, and password. No documents are required at this stage. Full identity verification (KYC) — which includes submitting a government-issued ID, proof of address, and a selfie — is only required before your first withdrawal. This means you can create your account, make a deposit, claim your bonus, and place bets normally before submitting any documents.

Yes. Foreigners residing in Brazil who hold an active CPF with the Receita Federal can create an account on 888sport normally. The main requirement is a valid CPF — not nationality. During the KYC process (identity verification before your first withdrawal), you will need to present a valid ID issued in your country of origin or an RNE (National Registry of Foreigners). If you have questions about which documents are accepted, live chat support can guide you before you begin the process.

The welcome bonus at 888sport is automatically credited on the first deposit of any new user. The bonus matches 100% of the deposited amount, up to a maximum of R$ 500.00. So: deposit R$ 50.00 and receive an extra R$ 50.00 in bonus balance; deposit R$ 300.00 and receive an extra R$ 300.00; deposit R$ 600.00 and receive R$ 500.00 in bonus (the maximum). The minimum deposit to activate the bonus is R$ 20.00. Bonus balance is kept separate from your real balance and has a 5x rollover on the bonus amount received, with a minimum odds of 1.50 per selection and a 30-day validity period. For full details, visit the Welcome Bonus.

Rollover is the number of times you need to wager the bonus amount in order to convert it into real funds available for withdrawal. At 888sport, the welcome bonus rollover is 5x the bonus amount received — not the deposit amount. A practical example: you deposited R$ 200.00 and received R$ 200.00 in bonus funds. Your rollover requirement is R$ 200.00 × 5 = R$ 1,000.00. This means you need to place bets with a minimum odds of 1.50 totaling R$ 1,000.00. Bets can be spread across multiple wagers — they don't need to be placed on a single slip. Void bets or bets resulting in a push (such as a draw that triggers a refund) do not count toward the rollover. You have 30 days from the date the bonus is credited to meet the rollover requirement.

Yes. If you'd prefer to bet without rollover restrictions, you can decline the welcome bonus before making your first deposit. To do so, contact support via live chat and let them know you don't want the bonus on that deposit. Once the bonus has been automatically credited, it cannot be reversed retroactively — so the request must be made before depositing. Some users prefer this option when they plan to deposit and withdraw quickly without meeting rollover requirements, or when their betting strategy doesn't benefit from the bonus terms.

The weekly cashback from 888sport is calculated on net losses from the previous week — Monday through Sunday — and credited every Monday. The rate is 10% of the amount lost. Example: if you wagered R$ 500.00 during the week and had net losses of R$ 120.00 (losing bets minus winning bets), you receive R$ 12.00 in cashback on Monday. The cashback carries a reduced 1x rollover — you need to wager the amount just once at a minimum odd of 1.20 before withdrawing. The promotion is automatic for eligible users. To view the full terms and check whether your account is eligible, visit the Promotions.

The standard welcome bonus at 888sport is designed for sports betting — the 5x rollover with minimum odds of 1.50 applies to sports markets. Slots, Live Casino and poker have their own specific promotions with separate terms. To see which casino and slots promotions are currently active, visit Promotions or reach out to support via live chat. The full terms and conditions for each promotion are available in the complete description within the platform.

The 888sport accepts the following deposit methods: Pix (instant, fee-free, available 24/7); boleto bancário (up to 3 business days to clear); credit and debit cards from major networks; PicPay; Mercado Pago; and TED bank transfers from major banks — Nubank, Itaú, Bradesco, Banco do Brasil, Caixa Econômica Federal, and others. Pix is the most recommended option for speed: funds appear in your 888sport account 888sport in under 10 seconds. All deposits are processed in BRL (R$) with no fee charged by 888sport — some financial institutions may charge their own fees for TED or card transactions.

The minimum deposit at 888sport is R$ 20.00. This amount is enough to activate the 100% welcome bonus — meaning a R$ 20.00 deposit earns you an additional R$ 20.00 in bonus funds, giving you R$ 40.00 to use on the platform. There is no globally set maximum deposit limit, though transactions above certain amounts may be subject to additional compliance checks in line with Brazilian regulations. For boleto bancário deposits, the minimum amount may be slightly higher — contact support to confirm.

Under normal conditions, a Pix deposit appears in your 888sport account 888sport in under 10 seconds. If your balance still hasn't appeared after 5 minutes, first check whether the Pix was confirmed in your banking app — review your statement to make sure the transaction left your account. If it left your bank but hasn't shown up in 888sport, reach out via 24h live chat and share your Pix receipt (transaction number, amount, time and destination key). The team will locate the payment and credit it manually within minutes. Never make a second deposit before confirming the status of the first one.

The 888sport does not charge any fees on deposits. Deposit R$ 100.00 and R$ 100.00 goes straight into your account — no processing deductions. For Pix, which is free through the Banco Central do Brasil, there is no cost on either side. For TED transfers, your financial institution may charge a fee for the transfer — this varies by bank and is not controlled by 888sport. For credit card deposits, some issuers treat the transaction as a "cash advance" and may charge interest or additional fees — check with your card issuer before using a credit card.

To request a withdrawal at 888sport, log in to your account, go to "My Account" and click "Withdraw". Enter the desired amount (minimum R$ 30.00), select your withdrawal method — Pix is the fastest — and confirm. The system checks whether your account has an approved KYC verification. If so, the withdrawal is processed within 24 business hours. If KYC has not yet been completed, you will be directed to submit your documents before proceeding. Pix withdrawals go directly to the Pix key registered under the same CPF as the 888sport — withdrawals to third parties are not permitted.

The standard withdrawal timeframe via Pix at 888sport is up to 24 hours after the request is approved on business days. In practice, most withdrawals are processed in under 4 hours. Withdrawals are not approved automatically — they go through a security and compliance review that includes confirming the balance is real (no bonus with pending rollover), that KYC verification is approved, and that there are no open bets that could affect the balance. Withdrawals requested on weekends or public holidays may only begin processing on the next business day. There is no fee charged by 888sport on Pix withdrawals.

The most common reasons for a withdrawal being declined at 888sport are: pending KYC verification or rejected documents (illegible photo, expired document, low-quality selfie); withdrawal balance consisting of bonus funds with an unmet rollover — only real balance can be withdrawn; Pix key registered under a name different from the account holder; open bets not yet settled that may affect the balance; and requests that triggered security alerts. In all cases, you will receive a notification explaining the reason. To resolve the issue, contact support via 24h live chat — the team will walk you through the steps to sort it out and release your withdrawal.

The minimum withdrawal at 888sport is R$ 30.00 in real balance. There is no globally defined maximum withdrawal limit, but withdrawals above certain amounts are subject to additional regulatory compliance review — which may extend processing times. For large withdrawals, we recommend contacting support in advance to speed up the process. All withdrawals are processed in BRL (R$) and sent to the Pix key or bank account registered under the account holder's CPF.

The 888sport covers dozens of sports for both pre-match and live betting. The main ones include: football with full coverage of Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, Paulistão, Carioca, and international leagues; volleyball with Superliga and international competitions; basketball with NBB and NBA; MMA and UFC with the full card for every event; tennis; e-sports including CS:GO, League of Legends, Dota 2, and Valorant; Formula 1; rugby; futsal; and more. The full list of sports and available markets can be found at Sports.

Live betting takes place while the match is already in progress, with odds updated in real time as events unfold. At 888sport, you can access live games under "Sports" and view the current score, match time, and all available markets — final result, next goal, live handicap, total corners, and more. Odds update rapidly throughout the match, reflecting what's happening on the field. To place a bet, select the desired odds, enter your stake, and confirm — the bet is registered instantly. In some highly dynamic markets, the odds may shift between selection and confirmation; in that case, the system will ask whether you accept the new odds before finalizing.

In general, bets confirmed at 888sport cannot be cancelled — as is the case with most sports betting sites. The exception is the cash out feature, available on selected events. Cash out lets you settle a bet before the event ends, receiving a proportional amount based on the current match result — which may be less or more than your original stake, depending on how the game is unfolding. To check whether a bet has cash out available, go to "My Bets" in your account and see if the cash out button is active for that bet. Accumulator bets may also have partial cash out available.

If a match is cancelled or postponed before it starts, all pre-game bets related to it are automatically voided by 888sport — the amount is returned to your account balance. If the match is cancelled or abandoned after it has started, the rules depend on the sport and the regulations of each event. Generally, if more than 90% of the match was played, the partial result may be considered final. For football, the result stands if the full 90 regulation minutes were completed. For specific questions about a bet affected by a cancellation, support can explain the situation in detail.

The Tips of the 888sport features analysis and betting tips for the top fixtures in the Brasileirão, Copa do Brasil, Libertadores, and other competitions. The tips include analysis of recent form, head-to-head records, injuries and suspensions, current odds, and a suggested bet with reasoning. These are informational pieces to complement your own analysis — they are not a guarantee of results. Betting decisions remain entirely yours, based on the information available. Tips are updated regularly to reflect the week's fixtures.

To change your password, log in to the 888sport, log in to your account and go to "My Account" → "Security" → "Change password". You'll need to enter your current password followed by your new password with confirmation. If you don't know your current password, use the "Forgot my password" flow on the login screen. To change your registered email address, the process requires identity verification — contact support via 24h live chat with your CPF and date of birth. Email updates are completed within 48 hours of confirmation. Your CPF cannot be changed — this information is permanent and tied to the account holder's identity.

After logging in, go to "My Account" → "Security" → "Two-Factor Authentication". You can choose to receive the code via SMS to your registered phone number or use an authenticator app such as Google Authenticator or Authy (more secure, as it doesn't rely on mobile signal). The setup involves scanning a QR code with the app and entering the first generated code to confirm activation. Once 2FA is enabled, each login will require an additional code on top of your password — protecting your account even if someone obtains your password. We strongly recommend enabling 2FA on any account with an active balance at 888sport.

KYC (Know Your Customer) is a mandatory process before your first withdrawal on 888sport. You need to submit: a valid photo ID (front and back of your RG, or CNH); proof of address issued within the last 90 days (utility bill, bank statement or credit card statement); and a selfie holding your ID next to your face. Documents are submitted through the KYC section under "My Account". This is a one-time process, approved within 48 business hours. Once approved, all future withdrawals are released without repeating the process. KYC protects you against unauthorized withdrawals and ensures your funds go to the right person.

No. The 888sport never asks for your password by email, SMS, WhatsApp, chat or any other channel. If you receive any message asking for your password, login credentials, card details or verification codes on behalf of 888sport, it is a phishing attempt — do not reply, do not click any links and do not share any information. Report it immediately to real support via live chat or at suporte@888sport-app.net. If you suspect someone has accessed your account, contact us for emergency account suspension. The only legitimate way to access your account is through the official site 888sport-app.net.

Log in to 888sport, go to "My Account" → "Responsible Gambling" → "Deposit Limit". Choose the period — daily, weekly, or monthly — and enter the maximum amount you want to deposit in that period. Reductions take effect immediately. Increases have a 7-day waiting period to protect you from impulsive decisions. Example: if you set a limit of R$ 150.00 per week and have already deposited R$ 100.00 that week, you can only deposit an additional R$ 50.00 until the weekly reset. For more details on all available control tools, visit Responsible Gambling.

For a temporary self-exclusion, go to "My Account" → "Responsible Gambling" → "Self-Exclusion" and select a period: 24 hours, 7 days, 30 days, 90 days, or 6 months. The exclusion takes effect immediately and cannot be reversed before the period ends — not even by support. Your real-money balance is preserved. For permanent self-exclusion (irreversible), contact support via 24/7 live chat or email suporte@888sport-app.net with the subject line "Permanent Self-Exclusion". Your real-money balance will be returned via Pix within up to 5 business days. No marketing emails will be sent during any self-exclusion period. To learn more, visit Responsible Gambling.

No. The 888sport is strictly prohibited for users under 18. Date of birth is verified at registration and confirmed during the KYC process before the first withdrawal. If we detect that an account was created by a minor, it is closed immediately, with all balances cancelled and data deleted. If you are a guardian and suspect a minor has created an account on 888sport, contact us at suporte@888sport-app.net with the subject line "Minor's Account" — the issue is resolved within 48 hours. The platform also provides tools to protect minors in the home environment, detailed at Responsible Gambling.

If you feel that gambling is taking up more space in your life than it should, there are resources available in Brazil. The CVV (Centro de Valorização da Vida) can be reached by calling 188, free of charge, 24 hours a day, 7 days a week — the service is confidential and covers emotional crises of any kind. The CAPS (Centros de Atenção Psicossocial) offer specialized addiction treatment through the SUS in every municipality. The Gamblers Anonymous holds both in-person and online meetings across Brazil, free of charge. Support from 888sport is also available 24/7 to assist with self-exclusion, judgment-free. More details at Responsible Gambling.